We write to congratulate you on the superb efforts of your team and the value Big Picture Management continues to receive as a result of our IBL membership. After an association with IBL through a past client of BPM, we decided to join as members. Since joining in January 2004 we have been nothing short of impressed with both the service standards and the commercial benefits to be gleaned as a result of our membership.

We operate two e-portals bringing together other specialized businesses as Alliance Partners to jointly service the needs of our client bases. We are pleased to advise that almost half of our Alliance Partners have been sourced from amongst the IBL membership.

I would not hesitate to recommend an IBL membership to any business serious about making an impact on the market or to anyone seeking reputable partners with which to do business locally.

Furthermore I can't speak highly enough of our Relationship Manager. It is as a direct result of their efforts, keen insight and commercial acumen, that we have been able to pull together our programmes with a minimum amount of fuss and time consumption. She has taken the time to understand both our commercial needs and our business ideology to ensure that her recommendations are a good fit with what we are trying to achieve at any particular point in time.

In closing Im sure BPM is like most of your member base - idea rich and time poor, with multiple excuses as to why we cant attend events. Wed like to thank the IBL team for hassling us to attend the lunches and other events as every time we do attend, we inevitably reap the benefits.

Keep up the Good Work!

Sari Mustonen-Kirk
Big Picture Management